The Chase Travel portal is an online travel booking platform that is available to select Chase credit cardholders. It functions similarly to other popular travel booking tools, allowing travelers to book flights, hotels, rental cars, cruises, activities, and other experiences.
When booking through the Chase travel portal, you can redeem your Chase Ultimate Rewards points, pay using a credit card, or use a combination of points and cash as payment.
Those with select Chase rewards credit cards can get more value from their points by booking through Chase Travel. Here’s what you need to get the most out of the Chase travel portal.
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Overview of the Chase travel portal
One popular way to book travel using Chase Ultimate Rewards points is through the Chase travel portal. It functions similarly to other online travel booking platforms: Users search for travel based on their preferred destination and dates. Chase will then show potential booking options. You can follow the prompts to finalize your reservations.
Depending on which credit card you have, your Chase Ultimate Rewards points may be worth more when redeemed through the Chase travel portal than other redemption choices. For example, Chase points are worth 1.25 cents each if you have a Chase Sapphire Preferred® Card or 1.5 cents with the Chase Sapphire Reserve. Meanwhile, those with a Chase Freedom Unlimited Card, for example, can redeem rewards for one cent each.
As with any travel booking platform, it’s important to review all details before finalizing your reservation. Additionally, you should consider the cancellation terms so you know what to expect if your plans change and you need to cancel your booking. The portal is an excellent resource for travelers seeking a simple way to redeem their points, but it doesn’t always provide the best value.
Benefits of booking travel through the Chase travel portal
There are many benefits to using Chase Travel. Here are a few top benefits:
Easy and convenient: Chase Travel is easy to use and functions like many other online travel booking platforms. You can quickly search for and book travel.
Earn bonus miles: Some Chase cards allow you to earn bonus points when using your card to book travel through the Chase Travel portal. With the Chase Chase Sapphire Preferred® Card card, you’ll earn 5 points per $1 on travel bookings made through Chase Travel (excluding hotel bookings that qualify for the $50 Annual Chase Travel Hotel Credit).
With the Chase Sapphire Reserve®, you’ll earn 5 points per $1 on flights and 10 points per $1 on car rentals and hotels (excluding The Edit hotel bookings) made through Chase Travel. These bonus rewards apply after the first $300 in travel purchases made annually with your card.
Not limited to transfer partner bookings: Travelers have more flexibility to book the travel arrangements that work best for them and aren’t limited to only booking travel by transferring their rewards to Chase travel partners. Notably, Delta and American aren’t Chase partners, so using the portal is an easy way to use your Chase points on those airlines.
Can redeem Chase points for various travel bookings: You can use your points to book flights, hotels, car rentals, cruises, and more—providing many ways to redeem them.
Multiple ways to pay: You can make Chase travel bookings using your Chase Ultimate Rewards points, pay with a credit card, or use a combination of points and cash.
Here are some of the downsides of booking through Chase Travel:
While Chase Travel is an excellent booking tool, it’s not without flaws:
Chase travel bookings aren’t always the best value: You may not get the best value or the best price when booking through the Chase travel portal. If you want to maximize your value or savings, be sure to compare prices to book directly with the travel brand.
You may also get more value by transferring your points to one of Chase’s travel partners. Don’t forget to explore this option to see if your points can go further.
Getting help when things go wrong can be challenging: Since Chase Travel is a third-party booking platform, it can be more of a challenge to get prompt customer service help if something goes wrong during your travels. When you book directly with an airline or hotel, you can contact them directly for assistance when dealing with delays or cancellations.
Limited ability to earn rewards program points: Chase Travel is a third-party booking platform, meaning you don’t make reservations directly with the airline, hotel, or car rental company. For some airline or hotel rewards programs, you are prohibited from earning rewards when you use a third-party platform. You’ll earn Chase Ultimate Rewards points if you use your Chase credit card, but you may be unable to double up on your rewards earnings by earning through the airline or hotel’s loyalty program. Keep this in mind when using the portal.
Who has access to the Chase travel portal?
You can access the Chase travel portal if you have a Chase credit card that earns Chase Ultimate Rewards points. The following Chase credit cards earn Chase Ultimate rewards and allow you to use your rewards to make Chase travel bookings. The value of your points varies depending on the card you have:
| Credit card | Value of one Chase Ultimate Rewards point |
| Chase Freedom Flex® | 1 cent |
| Chase Freedom Unlimited® | 1 cent |
| Chase Sapphire Preferred® Card | 1.25 cent |
| Chase Sapphire Reserve® | 1.50 cent |
| Ink Business Cash® Credit Card | 1 cent |
| Ink Business Preferred® Credit Card | 1.25 cent |
| Ink Business Unlimited® Credit Card | 1 cent |
| Chase Freedom Rise Credit Card | 1 cent |
Pro tip: If you have multiple Chase credit cards and have a card that provides more value when booking through Chase travel, you can transfer your points to that card before booking. Doing this can increase the value of your Chase Ultimate Rewards points.
Which airlines can you book with the Chase travel portal?
Chase partners with many major airlines through the Chase travel portal. This means you can book flights with many of your favorite airlines. One major advantage of using the portal instead of transferring your rewards to a travel partner to book an award flight is that you have more flexibility to fly with the airline of your choosing.
That means if your preferred airline isn’t a Chase travel transfer partner, you can still redeem your credit card rewards to book a flight. While not an exhaustive list, here are some airlines that partner with Chase, allowing you to book flights through the Chase travel portal:
- Air Canada
- Air France
- Alaska Airlines
- American Airlines
- British Airways
- Delta Air Lines
- Finnair
- Hawaiian Airlines
- Iberia
- Japan Airlines
- JetBlue Airways
- Korean Air
- Icelandair
- Qatar Airways
- Southwest Airlines
- TAP Portugal
- Turkish Airways
- United Airlines
- Virgin Atlantic
How to use the Chase travel portal
The Chase travel portal is easy to use. After searching for travel, available booking options will be displayed. You can then confirm the details and make a reservation. Travelers can pay with cash, points, or a combination of both. Here’s a breakdown of the steps you’ll need to take to book flights, hotels, rental cars, and activities through the portal.
How to book flights through the Chase travel portal
Ready to book a flight through Chase Travel? Here are the steps to take:
- Login to the Chase travel portal using the Chase website or mobile app.
- Enter your desired departure city, destination, and travel dates.
- Click the magnifying glass to search for available flights.
- You can adjust your search parameters to suit your preferences by clicking under “all filters.” Here, you can select one-way or round-trip journeys, fare class, and number of passengers.
- Choose your desired flights and follow the prompts to confirm and pay for your booking.
How to book hotels with the Chase travel portal
Ready to book a hotel for your next vacation? Here are the steps you’ll need to take to book hotels through Chase Travel:
- Login to Chase Travel on the Chase website or mobile app.
- Enter your desired destination, check-in and check-out dates, and number of guests.
- Click “Search hotels” to find available hotels.
- Under “all filters,” you can adjust your search parameters to your preferences, such as hotel star preference, price per night, neighborhood, or amenities.
5. You can click on each hotel to view details, pricing, and available rooms.
6. Choose your desired hotel and room, then follow the prompts to confirm and pay for your booking.
Want to make your trip more memorable? If you have the Chase Sapphire Reserve®, you’ll see The Edit hotels highlighted within the search results. The Edit properties are a curated collection of luxury hotels where Chase Sapphire Reserve® cardholders may receive complimentary amenities, like daily breakfast for two, resort credits, and upgrades.
Pro tip: The Chase travel portal provides a map view after the search results load. You can check the map to the right of the search results to see where each hotel is located. This is an excellent tool for those who want to stay in a specific area or close to an attraction or landmark.
How to book car rentals with the Chase travel portal
You can also book car rentals through Chase Travel. Here are the steps you’ll want to take to reserve a rental car for your next trip:
- Login to the Chase travel portal through the Chase website or mobile app.
- Enter your desired pick-up location, pick-up and drop-off dates (including time), and driver age.
- Click “Search rental cars” to search available hotels.
- Choose your desired rental car and follow the prompts to confirm and pay for your booking.
Pro tip: Remember to use the search filters to find your ideal rental. You can adjust the vehicle capacity, vehicle type, price per day, fuel type, rental company, pickup and drop-off location, and other specifications to find a vehicle that meets your needs.
How to book cruises, activities, and other travel with the Chase travel portal
Chase also lets you book attractions, tours, activities, and cruises through its portal. Here are the steps you’ll need to take to book these travel arrangements:
- Login to the Chase travel portal through the Chase website or mobile app.
- Select “activities” or “cruises.”
- Enter your desired destination and preferred travel dates.
- Click the “search” button.
- You can adjust your search parameters to suit your preferences by clicking under “all filters:” such as price, rating, and the category of the activity or tour.
- You can click on each activity to view specific details like pricing, activity start time, and cancellation rules.
- Choose your desired activity and follow the prompts to confirm and pay for your booking.
Pro tip: Similar to hotel bookings, Chase provides a map view once the search results load. You can click on the map to the right of the search results to see where a specific activity takes place before you make a reservation.
Other things to consider when using the Chase travel portal
Booking through the Chase travel portal can be a great option. But there are some things to keep in mind before you make a booking. Here are some tips for success:
If you’re looking for the best deal, you may want to see if you can get a cheaper rate by booking directly with the hotel instead of using the portal. If you’re on a tight budget, it can be beneficial to compare prices—especially if you’re not redeeming your Chase points for a booking.
Many of the best Chase travel credit cards allow travelers to transfer their Chase Ultimate Rewards points to select airline and hotel partners. You may want to see if you can get more value from your rewards by transferring your points rather than booking through the portal.
Want to learn how to transfer your Chase points to eligible travel partners? Review our Chase points transfer partners guide to learn more about Chase’s travel partners and the process for transferring your credit card rewards. point.me can help you find the best award flight redemption options that allow you to maximize the value of your Chase points.
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